Hotel Contact:
Carretera Chetumal Puerto Jurez Km. 266,3
77750 Riviera Maya, Quintana Roo, México
Tel.: +52 984 875 1500
Hotel Website:
https://www.barcelo.com/
The Barceló Maya Tropical 5-star hotel is located on one of the world’s most impressive beaches with crystal clear turquoise water. This luxury resort offers an extraordinary All-Inclusive experience.
Not only does the hotel feature excellent Superior and Family rooms, but it also offers Premium Level Suite and Junior Suite rooms, designed to provide an unbeatable stay with the exclusive benefits provided by this unique program. In addition, in the suite category, guests can take advantage of the facilities and services of the Barceló Maya Palace hotel.
The All-Inclusive program features a varied culinary selection that includes 4 restaurants, among which is a tropical buffet and 2 specialty restaurants: the Capri, serving Italian food and the Santa Fe, specializing in meat cuts. There are also 4 strategically located bars throughout the hotel.
The fantastic hotel facilities feature green areas, a pool with hot tub, kid’s zones, games pool, gym, shopping center, and an excellent U-Spa. Kids can also relax at the U-Kids Spa, and all guests can participate in sports like tennis, paddle tennis, basketball, snorkeling, kayaking or windsurfing. At night, they can enjoy the lively nightlife at the hotel.
Barceló Maya Grand Resort – Stay in 1 Hotel and Enjoy 4!
Guests staying at the Barceló Maya Tropical can enjoy access to the large complex of indoor and outdoor communal areas of the Barceló Maya Caribe, Barceló Maya Beach, and Barceló Maya Colonial, which are part of the Barceló Maya Grand Resort. For guests seeking an exclusive service, Premium Level is the perfect option to enjoy an unforgettable vacation on the Riviera Maya.
The Barceló Maya Tropical 5-star hotel is located on one of the world’s most impressive beaches with crystal clear turquoise water. This luxury resort offers an extraordinary All-Inclusive experience.
- Cancún International Airport | 49 mi
- Chac Halal Beach | 0 m
- Tulum archeological site | 22 mi
- Xel-Ha | 18.5 mi
Barceló Hotel Group offers the All Inclusive program, so that you don’t need to worry about anything except relaxing and having fun.
Breakfast, lunch, dinner, snacks are included in the price along with open bar cocktails and soft drinks, sports, activities and entertainment. Guests have a special complimentary selection of the hotel’s best services, so they can enjoy all of the facilities and services even more. But that’s not all, also included is the hotel’s main concept: “stay at one hotel and enjoy four” with access to restaurants, bars, swimming pools and beaches of the Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical hotels. Discover the list of services included in the Barceló Maya Beach Hotel’s special Barceló All Inclusive program in the Riviera Maya.
What does All Inclusive include?
Cuisine
Breakfast, lunch, and dinner in a total of 16 restaurants, including 4 buffet-style restaurants, 4 grill restaurants facing the beach, and 8 à-la-carte restaurants: México Lindo (Mexican), La Fuente (Spanish), Mare Nostrum (seafood), Kyoto (Japanese), Capri (Italian), Santa Fe (meats), and the new restaurants Tokyo (Japanese) and La Trattoria Ristorante Italiano. All the à la carte restaurants require prior reservation and have a dress code.
15 bars, including a 24-hour sports bar, club bars and pool with unlimited domestic drinks, and a selection of imported drinks. You must be over 18 years of age to consume alcoholic beverages.
Facilities and Services
- Welcome Cocktail
- Currency exchange at the reception area
- 7 swimming pools, including a pool for children, a semi-Olympic pool and a pool for adults
- Towel and chair service at the beach and pool areas
- Table service in the swimming pool area from 10:30 am to 6 pm, at no extra charge
- Water park with slides and waterfalls, located at the Barceló Maya Colonial hotel
- New water park Pirates Island and Surf Ride pool. Additional charges apply
- Daily and nightly entertainment with activities for all ages
- Sports bar open 24/7
- Barcy kids club for children (between 4 and 12 years of age)
- Day and nighttime activities for adults and children
- Nightclub for teenagers
- Pool and giant chess
- Free access to daily shows with drinks included at the Kukulkán and Palenque theaters
- Club with drinks included from 11 pm to 2 am for guests over the age of 18
- Regular Catholic mass held in the chapel of Nuestra Señora de Guadalupe (located within the Plaza Mexicana shopping center)
- Guest Transportation Service from 8 am to 2:30 am
- Minibar inside your room stocked daily with bottled water, soft drinks and domestic beer
- In-room coffee maker with bottled water, coffee, tea, sugar and cream included
- Domestic drinks (soft drinks, beer, wine, house liqueur, cocktails and coffee)
- Safe
- Alarm clock
- Robes and slippers
- Iron and ironing board
- Hair dryer
- Tips and taxes included
Activities
- Tennis
- Paddle
- Multi-sports court
- 18-hole miniature golf course
- Gym
- Activities program
- Non-motorized water sports
Services not included
- Use of the Barceló Maya Palace facilities, restaurants, and bars
- Business center
- Internet and Wi-Fi access
- Shopping center, where you will find gifts and handcrafted items, multi-brand boutiques, jewelry, pharmacy, music store, Logo Shop, and Photo Shop
- U Spa and U-Kids Spa, beauty & health treatments
- Motorized water sports
- Private dinner
- Bowling alley and video games
- Babysitting service
- Laundry service
- Barceló Maya Convention Center
- Wedding packages
- Travel agency, car rental, and taxi service
- 24-hour medical and ambulance service
- Access to the Jaguar Club VIP Lounge
- Shops (additional charges apply)
- Professional scuba diving classes (PADI)
- Professional scuba diving
- Phone calls
- Pirate Island and Surf Ride Pool
- Any service provided by external providers
- Any service not included in our Barceló all-inclusive program
- Ecotax (local government environmental tax), MXN 20 per room per night.
Restaurants
Guests can choose from the varied selection on offer at the restaurants, including one fully air-conditioned buffet and 2 specialty restaurants. The hotel offers excellent 24-hour room service, at an additional charge. The hotel bars offer a selection of refreshing exotic drinks, included in the Barceló All Inclusive program.
- Tropical Buffet Restaurant - specializing in international cuisine, this restaurant offers an exquisite variety of dishes to satisfy even the most discerning guests.
- Capri Restaurant - Italian pizzas and pasta dishes are the star attractions at the Capri restaurant. The design and gastronomy will transport guests to a typically Italian trattoria. Formal dress code. Gentlemen are requested to not wear shorts, sandals or sleeveless t-shirts. A reservation is required, subject to availability and some restrictions apply.
- Santa Fe Restaurant - You will be overwhelmed by the tastes and smells of the best cuts of meat. Don't forget to try the traditional 'Santa Fe al Romero' rosemary sauce along with a good glass of wine.
Opening hours: 18.30 to 22.00
Formal dress code. Gentlemen are requested to not wear shorts, sandals or sleeveless t-shirts.
A reservation is required, subject to availability and some restrictions apply.
Palmeras Restaurant
A grill restaurant right on the beachfront of the Caribbean sea, where you can enjoy a delicious sandwich or casual buffet without interrupting your fun.
Opening hours: from 10.30 to 18.30
Tequila Lobby Bar
An excellent space where guests can enjoy drinking what they like in the Lobby Bar.
Opening hours: from 9.00 to 23.00
La Cantina Cigar Lounge
This bar is the best place in which to savor the essence of the Caribbean by sampling the finest premium tequilas and pure Havana cigars. Smoking is permitted and guests can also use free Wi-Fi.
Opening hours: 20.00 to midnight
Theatre Bar
Located in the fantastic Palenque theatre. Opening hours: 18.00 to 1.30.
- 6 swimming pools that include special shallow areas for children, semi-Olympic pools, and swimming pools for adults.
- Barcy Water Park for kids where kids can enjoy castles, slides, and waterfalls within the swimming pool.
- a fitness center with the spinning area;
- professional soccer field with locker rooms;
- a basketball court and/or multi-sports court;
- 2 tennis courts;
- 2 paddle tennis courts;
- new 18-hole miniature golf course;
- volleyball;
- table tennis;
- darts;
- giant chess;
- pool tables;
- non-motorized water sports:
- pool aerobics;
- water polo;
- snorkel equipment/use of equipment for 1 hour per day at no cost;
- kayaks;
- water tricycles;
- basic windsurf - standard boat;
- basic catamarans Hobie Wave;
- scuba diving / one weekly lesson in the pool. Basic 8-minute lesson at set times.
Please note: All courts with floodlighting are subject to an additional charge. Most activities require prior booking and are subject to availability and climatic conditions. A minimum skill-level may be required.
Activities at an additional cost
- new Pirates Island Water Park with slides and attractions designed for all ages / children under the age of 12 must be accompanied by an adult at all times;
- Surf Ride Pool with a realistic wave effect / minimum age: 13 years old;
- professional scuba diving & professional scuba diving classes PADI.
Night-time entertainment and leisure
- Jaguar’s Nightclub: The club has free entry and local drinks are included / over 18s only
It has an exclusive VIP Lounge with reserved tables and international brand drinks / extra charges. - One Disco Club for teenagers - a healthy environment with the latest music and non-alcoholic beverages / from 13 to 17 years old. The teen wristband is required to enter.
- Theaters: a variety of shows every evening with professional dancers and live music. A different show awaits you every night at each of the theaters.
The Barceló Maya Grand Resort is the ideal spot for kids and teens to fully enjoy their vacation. Barcy Kids Club: with a program of supervised activities for children from 4 to 12 years of age in a fun environment.
Fun for the whole family
- a new 18-hole miniature golf course;
- 4-lane bowling alley;
- fun video games at the Sports Bar Strikers / open 24/7.
Please note: some services have an additional charge.
More than 32,000 ft² dedicated to pampering the mind and body. The Barceló Maya Grand Resort complex’s new U-Spa Wellness & Fitness Center is inspired by the four elements.
The spa offers exclusive facilities: saunas, steam baths, tropical and bi-thermal showers, a dynamic pool and immersion pools. It also features a relaxation area to unwind and disconnect from your daily routine.
Its curved architecture in the treatment wing induces the sensation of relaxation where it is most experienced inside with an environment that gives the guest the feeling of not knowing exactly where they are, having become part of a space where all of the constructive elements strengthen the relaxation ambiance.
From the windows in the wet area, guests will enjoy the view over a tropical space specially designed to provide an extraordinary experience.
High-performance massages, body wraps, and facials make up the selection of treatments available in any of its 26 treatment rooms, a float room, a hydrotherapy room, 3 Vichy showers, and a Swiss room.
The beauty salon provides beauty treatments that range from waxing, manicures, and pedicures to even special makeup and hairdo sessions for brides.
U-Kids Spa
The new U-Kids Spa complements this wellness center. A space dedicated to the little ones of the family, with treatments specially designed for them combining attractive aromas.
Fitness Center
A fantastic fitness center with the most advanced equipment for warm-ups, cardiovascular exercises, cooling down, stretching and strengthening machines. We have everything from treadmills, stationary bikes and weights to two innovative rooms for spinning and yoga. This modern fitness center is located within the U-Spa facilities, with a schedule for programmed classes available (these vary depending on U-Spa availability).
Rules: Those over 18 can use the facilities as long as the rules and regulations regarding apparel and order are followed.
Located in the Barceló Maya Grand Resort complex, the Maya Mall is a leisure and entertainment center. A place worthy of a 5-star resort, where you can have fun and enjoy flavors, aromas and make unforgettable memories.
This innovative, diverse space contains the best products and services to make your vacation even better: souvenirs, handcrafted products, various restaurants and shops, a miniature golf course... and even a water park! Shopping and guaranteed entertainment just a few steps away from the hotel.
B-Fashion
Are you looking for top brands? The hotel has a luxury boutique that features clothing from prestigious brands such as Boss Green, Lacoste, EA7, Bugatchi, Armani Jeans, Little Me, Desigual, Maaji Swim Wear, and Original Penguin, among others.
The Gift Shop
For those wanting to take home a souvenir from their vacation, The Gift Shop offers endless options: regional gourmet specialty foods such as chocolate, coffee, vanilla, wines, liquors, tequila, mezcal, and tobacco; or souvenirs and beachwear.
Plaza Mexicana Culture & Handcraft
Learn a bit more about Mexican culture through the wide selection of multicolored handcrafted items and products that represent the 32 states of the Republic of Mexico.
Tokyo Japanese Restaurant
A culinary trip from West to East. Enjoy live Japanese cuisine amidst a unique setting that will transport you back in time to Imperial Japan! A fantastic restaurant for delighting your palate with traditional sushi or Teppanyaki, prepared on the spot by our expert chef.
* Reservations required, subject to availability and some restrictions apply. A formal dress code is required.
La Trattoria Ristorante Italiano
Evoking the family environment of a classic trattoria with the irresistible aroma of Italian cuisine, this fantastic restaurant serves classic dishes such as pasta, pizzas and delicious desserts, among other culinary options.
* Reservations required, subject to availability and some restrictions apply. A formal dress code is required.
ONE Disco Club
The dance club for the youngest guests! The teenagers in the family will think One Disco Club is the perfect place to dance to the latest beats while staying inside a family setting.
* Open to teenagers aged 13 to 17 years. Non-alcoholic drinks included.
The Mall Bar
Featuring the best cocktails in an exclusive location. You can cool off with your favorite cocktail at The Mall Bar while enjoying an excellent view of the resort’s grounds.
Strikers Sports Bar & Bowling Alley
The ideal place to bring the whole family together. 6 bowling lanes, the latest video games, a giant TV screen, and comfortable lounge chairs so that you can root for your favorite team.
* Premium drinks at an additional charge.
Pirates Island Water Park
Novelty attractions and activities that have been thought up to surprise children, teenagers, and adults. Pirates Island is for the whole family! Slide down any of our winding slides or visit the water games area.
* Additional charges apply for children over 6 years of age and adults. Free entry for children under 6 years of age. Children under 12 years of age must always be accompanied by an adult.
Surf Ride. Flow ride & Bodyboard
Surfboards are also available for rent to experience the fun sensations of this wave pool.
* Additional charges apply for children over 6 years of age and adults. Free entry for children under 6 years of age. Children under 12 years of age must always be accompanied by an adult.
Barceló Mini Golf
Completely redesigned 18-hole miniature golf course surrounded by lush vegetation, designed to entertain the entire family.
* Floodlit Barceló mini-golf available at an additional cost. Use of equipment included.
Note: any purchases made in the Maya Mall at B-Fashion, The Gift Shop, Pirates Island Water Park, Surf Ride, bowling and video games must be paid with a credit card. If you wish to charge them to your room, you must have a credit card or cash deposit arranged in advance with the reception desk.
- Private check-in and check-out
- Free parking
- 24-hour reception
- Currency exchange and ATM
- Tourist information
- Luggage service
- Daily maid service
- Press
- Safety deposit box
- Chapel
Additional charges:
- Wi-Fi in the business center
- Hairdressers / beauty salon
- In-hotel shops & Souvenir shop
- Rooms with VIP services
- Car hire
- Transfers
- Concierge service
- Room service
- Babysitter / Children's services
- Laundry and ironing service
The Barceló Maya Tropical hotel stands out through its superior service. It also offers excellent spacious rooms and suites, perfect for enjoying the highest levels of relaxation and comfort. Some of the rooms also offer marvelous views from their terrace or balcony. A perfect atmosphere for enjoying a stunning holiday.
- 2 double beds or a 2m-wide bed
- Sofa-bed
- Terrace or balcony
- Air conditioning
- Minibar with free daily refills of soft drinks, water, and beer
- Satellite TV
Managers
Nataliia Onysko
FIT and VIP tourism Department
Nataliia Bielkina
Sales and MICE Department
Iryna Naydenova
Sales and Marketing Department | Mоb: +380 50 257 50 27
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