Hotel Contact:
Carretera Chetumal Puerto Jurez Km. 266,3
77750 Riviera Maya, Quintana Roo, México
Tel.: +52 984 875 1500
Hotel Website:
https://www.barcelo.com/

The Barceló Maya Beach 5* hotel is located in front of one of the most beautiful beaches in the Mexican Caribbean, which stretches 1.2 miles along the Mayan Riviera.
The hotel has recently been refurbished to meet the demands of our guests and now boasts a striking club house that hosts reception services, Club Premium Lounge, Beach Lobby Bar with smoking terrace, Beach Buffet Restaurant, a specialty restaurant, and a gift shop.
It also offers magnificent Premium Level Ocean Front Junior Suites and Premium Level Ocean Front Suites; completely modern and equipped with the exclusive benefits of our Premium Level program. These Premium Level Ocean Front Suites give you access to the facilities and services of the Barceló Maya Palace hotel.
The All-Inclusive program offers snacks and drinks available 24 hours a day, as well as access to 3 restaurants: the Beach buffet, inspired by Mayan culture; the spectacular "México Lindo" with specialties of Mexican cuisine and the "Rancho Grande".
The program also allows you to enjoy the sports facilities and 2 swimming pools; one for adults and one for children. There is also a stunning U-Spa with an original U-Kids Spa (additional charges apply) for the little ones. The hotel’s vibrant nightlife offers live shows in the theater and disco.
Barceló Maya Grand Resort - Stay in One Hotel and Enjoy 4 Hotels!
Guests staying at the Barceló Maya Beach can enjoy access to the large Barceló Maya Grand Resort complex, made up of the Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial, and Barceló Maya Tropical.
For guests seeking superior service with more luxury and exclusivity, the Premium Level rooms are the perfect option to enjoy an unforgettable vacation on the Mayan Riviera.
- Cancún International Airport | 49 mi
- Chac Halal Beach | 0 m
- Tulum archeological site | 22 mi
- Xel-Ha | 18.5 mi
Barceló Hotel Group offers the All-Inclusive program so that you don’t need to worry about anything except relaxing and having fun.
Breakfast, lunch, dinner, snacks are included in the price along with open bar cocktails and soft drinks, sports, activities, and entertainment. Guests have a special complimentary selection of the hotel’s best services, so they can enjoy all of the facilities and services even more. But that’s not all, also included in the hotel’s main concept: “stay at one hotel and enjoy four” with access to restaurants, bars, swimming pools and beaches of the Barceló Maya Caribe, Barceló Maya Colonial, and Barceló Maya Tropical hotels. Discover the list of services included in the Barceló Maya Beach Hotel’s special Barceló All Inclusive program in the Riviera Maya.
What does All Inclusive include?
Cuisine
Breakfast, lunch, and dinner in a total of 16 restaurants, including 4 buffet-style restaurants, 4 grill restaurants facing the beach, and 8 à-la-carte restaurants: México Lindo (Mexican), La Fuente (Spanish), Mare Nostrum (seafood), Kyoto (Japanese), Capri (Italian), Santa Fe (meats), and the new restaurants Tokyo (Japanese) and La Trattoria Ristorante Italiano. All the à la carte restaurants require prior reservations and have a dress code.
15 bars, including a 24-hour sports bar, club bars and pool with unlimited domestic drinks, and a selection of imported drinks. You must be over 18 years of age to consume alcoholic beverages.
Facilities and Services
- Welcome Cocktail
- Currency exchange at the reception area
- 7 swimming pools, including a pool for children, a semi-Olympic pool and a pool for adults
- Towel and chair service at the beach and pool areas
- Table service in the swimming pool area from 10:30 am to 6 pm, at no extra charge
- Water park with slides and waterfalls, located at the Barceló Maya Colonial hotel
- New water park Pirates Island and Surf Ride pool. Additional charges apply
- Daily and nightly entertainment with activities for all ages
- Sports bar open 24/7
- Barcy kids club for children (between 4 and 12 years of age)
- Day and nighttime activities for adults and children
- Nightclub for teenagers
- Pool and giant chess
- Free access to daily shows with drinks included at the Kukulkán and Palenque theaters
- Club with drinks included from 10 pm to 2 am for guests over the age of 18
- Regular Catholic mass held in the chapel of Nuestra Señora de Guadalupe (located within the Plaza Mexicana shopping center)
- Guest Transportation Service from 8 am to 2:30 am
- Minibar inside your room stocked daily with bottled water, soft drinks, and domestic beer
- In-room coffee maker with bottled water, coffee, tea, sugar, and cream included
- Domestic drinks (soft drinks, beer, wine, house liqueur, cocktails, and coffee)
- Safety deposit box
- Alarm clock
- Bathrobe and slippers
- Iron and ironing board
- Hairdryer
- Tips and taxes included
Activities
- Tennis
- Paddle
- Multi-sports court
- 18-hole miniature golf course
- Gym
- Activities program
- Non-motorized water sports
Services not included
- Use of the Barceló Maya Palace facilities, restaurants, and bars
- Business center
- Internet and Wi-Fi access
- A shopping center, where you will find gifts and handcrafted items, multi-brand boutiques, jewelry, pharmacy, music store, Logo Shop, and Photo Shop
- U Spa and U-Kids Spa, beauty & health treatments
- Motorized water sports
- Private dinner
- A bowling alley and video games
- Babysitting service
- Laundry service
- Barceló Maya Convention Center
- Wedding packages
- Travel agency, car rental, and taxi service
- 24-hour medical and ambulance service
- Access to the Jaguar Club VIP Lounge
- Shops
- Professional scuba diving classes PADI
- Professional scuba diving
- Phone calls
- Pirate Island and Surf Ride Pool
- Any service provided by external providers
- Any service not included in our Barceló all-inclusive program
- Ecotax (local government environmental tax), MXN 20 per room per night
Restaurants
Guests can enjoy the variety and gastronomic wealth of the Barceló Maya Beach hotel.
The hotel offers a magnificent grill style restaurant and fantastic, fully renovated buffet and specialty restaurants. Plus, guests can enjoy exotic and refreshing drinks in any of the bars. All this and more within the Barceló All Inclusive program.
- Beach Buffet Restaurant - specialized in international food, this restaurant with elegant decoration offers an exquisite range of dishes that will satisfy guests with the most demanding palates.
* Dress code: casual
- México Lindo restaurant - the flavors and aromas of a wide variety of the country’s traditional dishes, respecting the recipes and original flavor of each region of Mexico.
* Prior booking required, subject to availability and with restrictions. The dress code is formal. Men may not wear shorts, sandals or sleeveless T-shirts.
- Rancho Grande restaurant - this fantastic grill style restaurant by the pool where you can enjoy delicious sandwiches or the casual buffet without stepping away from the fun.
Bars
- Beach Lobby Bar - this magnificent air-conditioned space of modern architecture in the main lobby features a terrace for smokers.
- Teatro Bar - located inside the fantastic Teatro Kukulcan.
- Pool Bar.- 7 swimming pools that include special shallow areas for children, semi-Olympic pools, and swimming pools for adults;
- Barcy Water Park for kids with castles, slides, and waterfalls within the swimming pool;
- a fitness center with a spinning area;
- professional soccer field with locker rooms;
- a basketball court and/or multi-sports court;
- 2 tennis courts;
- 2 paddle tennis courts;
- new 18-hole miniature golf course;
- volleyball;
- table tennis;
- darts;
- giant chess;
- pool tables;
- non-motorized water sports:
- pool aerobics;
- water polo;
- snorkel equipment / use of equipment for 1 hour per day at no cost;
- kayaks;
- water tricycles;
- basic windsurf - standard boat;
- basic catamarans Hobie Wave
- scuba diving / one weekly lesson in the pool. Basic 8-minute lesson at set times.
Please note: Additional charge for all courts with night lighting Most activities require reservations and are subject to availability and weather conditions. A minimum skill-level may be required.
Activities at an additional cost
- Pirates Island Water Park with slides and attractions designed for all ages / children under the age of 12 years must always be accompanied by an adult;
- Surf Rider wave pool with a realistic wave effect / minimum age: 13 years old;
- professional scuba diving & professional scuba diving classes PADI;
- fishing tours;
- jet skis.
Evening entertainment and leisure
- Jaguar’s Nightclub: Free entry to the club with national brand drinks included until 2 am. There's also an exclusive VIP Lounge (additional charge applies) with reserved tables and international drinks. Only for those over 18. Smoking is not allowed.
- One Disco Club: teenagers can also have fun in a healthy, age-appropriate environment with today’s hits and non-alcoholic beverages. A teen wristband is required to enter. For teenagers aged 13 to 17.
- Theaters: a variety of shows every evening with professional dancers and live music in the company of your family. A different show awaits you every night at each of the theaters.
The Barceló Maya Grand Resort is the ideal spot for kids and teens to fully enjoy their vacation. Barcy Kids Club: with a program of supervised activities for children from 4 to 12 years of age in a fun environment.
Fun for the whole family
- a new fully redesigned 18-hole miniature golf course;
- incredible 4-lane bowling alley;
- fun video games at the Sports Bar Strikers / open 24/7.
Please note: some services have an additional charge.
Located in the Barceló Maya Grand Resort complex, the Maya Mall is a leisure and entertainment center. A place worthy of a 5-star resort, where you can have fun and enjoy flavors, aromas and make unforgettable memories. This innovative, diverse space contains the best products and services to make your vacation even better: souvenirs, handcrafted products, various restaurants and shops, a miniature golf course... and even a water park! Shopping and guaranteed entertainment just a few steps away from the hotel.
B-Fashion
Are you looking for top brands? The hotel has a luxury boutique that features clothing from prestigious brands such as Boss Green, Lacoste, EA7, Bugatchi, Armani Jeans, Little Me, Desigual, Maaji Swim Wear, and Original Penguin, among others.
The Gift Shop
For those wanting to take home a souvenir from their vacation, The Gift Shop offers endless options: regional gourmet specialty foods such as chocolate, coffee, vanilla, wines, liquors, tequila, mezcal, and tobacco; or souvenirs and beachwear.
Plaza Mexicana Culture & Handcraft
Learn a bit more about Mexican culture through the wide selection of multicolored handcrafted items and products that represent the 32 states of the Republic of Mexico.
Tokyo Japanese Restaurant
A culinary trip from West to East. Enjoy live Japanese cuisine amidst a unique setting that will transport you back in time to Imperial Japan! A fantastic restaurant for delighting your palate with traditional sushi or Teppanyaki, prepared on the spot by our expert chef.
* Reservations required, subject to availability and some restrictions apply. A formal dress code is required.
La Trattoria Ristorante Italiano
Evoking the family environment of a classic trattoria with the irresistible aroma of Italian cuisine, this fantastic restaurant serves classic dishes such as pasta, pizzas and delicious desserts, among other culinary options.
* Reservations required, subject to availability and some restrictions apply. A formal dress code is required.
ONE Disco Club
The dance club for the youngest guests! The teenagers in the family will think One Disco Club is the perfect place to dance to the latest beats while staying inside a family setting.
* Opening hours: open to teenagers from 13 to 17 years. Includes non-alcoholic drinks.
The Mall Bar
Featuring the best cocktails in an exclusive location. You can cool off with your favorite cocktail at The Mall Bar while enjoying an excellent view of the resort’s grounds.
Strikers Sports Bar & Bowling Alley
6 bowling lanes, the latest video games, giant TV screen, and comfortable lounge chairs so that you can root for your favorite team.
* Premium drinks at an additional charge.
Pirates Island Water Park
Novelty attractions and activities that have been thought up to surprise children, teenagers, and adults. Pirates Island is for the whole family! Slide down any of our winding slides or visit the water games area.
* Additional charges apply for children over 6 years of age and adults. Free entry for children under 6 years of age. Children under 12 years of age must always be accompanied by an adult.
Surf Ride. Flow ride & Bodyboard
Surfboards are available for rent to experience the fun sensations of this wave pool.
* Additional charges apply for children over 6 years of age and adults. Free entry for children under 6 years of age. Children under 12 years of age must always be accompanied by an adult.
Barceló Mini Golf
Completely redesigned 18-hole miniature golf course surrounded by lush vegetation, designed to entertain the entire family.
* Floodlit Barceló mini-golf available at an additional cost. Use of equipment included.
Note: any purchases made in the Maya Mall at B-Fashion, The Gift Shop, Pirates Island Water Park, Surf Ride, bowling and video games must be paid with a credit card. If you wish to charge them to your room, you must have a credit card or cash deposit arranged in advance with the reception desk.
- Private check in/out
- Free parking
- 24-hour front desk
- Room service
- Currency exchange and ATM
- Tourist information
- Luggage storage
- Daily room service
- Newspaper
- Safety deposit box
- Chapel
Additional charges
- Wi-Fi at the business center
- Hairdresser's / beauty salon
- Shops (within the establishmentSouvenir shop
- Suites with VIP service
- Car rental
- Transfers
- Concierge service
- Babysitting/children’s services
- Laundry and ironing service
- One King-size bed or 2 double beds / subject to availability
- Flat-screen LCD satellite TV
- Free minibar, replenished daily with soft drinks, water, and beer
- Air conditioning
- Bathrobe and slippers